Of the different roles that the manager performs, the coach is ‘the most difficult one to perform’.
(Gerber, 1992)
Impact of manager coaching - 10 main areas:
• changes the culture or helps to embed a coaching culture
• improved management skills and capability
• behaviour change in the coaches
• benefits for the coachees as a result of receiving coaching
• greater employee engagement and commitment
• improvements to business indicators or results
• savings in HR time/costs
• achievement of external awards and recognition
• unexpected spin-offs
• accelerated talent development
Coaching can have a very positive impact on individuals for whom traditional learning modes such as classroom teaching has very negative associations. Feedback from the coachees is that managers have created better working relationships and were more effective in communicating with their teams – resulting in improved team results .
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